Ripley Dashboard

Manage channels, knowledge, commands, and analytics with your current theme and background.

Welcome back to Ripley.

Use this dashboard to control where Ripley listens, where analytics are posted, which knowledge sources power replies, and which commands are available to your server members and staff team.

Support Tickets Today
148
+12.4% from yesterday
Average Response Time
6.2s
Fast reply performance
Knowledge Sources
12
3 updated this week
Commands Enabled
24
All systems operational

Customize Bot Channel

Quick access to support channel settings.

Set Ripley’s main bot channel, greeting style, welcome text, and support flow without leaving the dashboard.

Analytics Channel

Review trends and log destinations.

Choose where reporting is posted and view response-time and ticket activity at a glance.

Import Knowledge

Train Ripley with your own content.

Upload FAQs, pricing, docs, and policies so Ripley responds with accurate server-specific answers.

Customize Bot Channel

Choose the main support and interaction channel for Ripley.

Auto-thread creation Slash commands enabled Staff mention routing

Bot Identity

Change the bot avatar, display name, and profile description.

Kawaii_shark_with_joyful_smile-removebg-preview.png
Current Avatar Upload a custom avatar image for your bot branding.

Analytics Channel

Control where logs, summaries, and ticket analytics are posted.

Response time Top commands Unresolved tickets Staff activity

Performance Overview

Weekly support activity preview.

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Import Knowledge

Upload or paste the information Ripley should answer from.

Connected Sources

Active files powering Ripley answers.

pricing.mdUpdated 2 hours ago
Active
faq.txtUpdated yesterday
Active
discord-rules.pdfUpdated 4 days ago
Indexed
support-workflow.docxUpdated 1 week ago
Review

Commands

Manage which commands are available and review recent usage.

/ticket createOpens a new support ticket for a member.
Enabled
/faqAnswers common questions from imported knowledge.
Enabled
/closeCloses the active support thread or ticket.
Restricted

Recent Activity

Latest command usage across your server.

/ticket createUsed by @SupportLead in #support
2 min ago
/faq pricingUsed by @MemberHelp in #help-center
9 min ago
/closeUsed by @StaffOne in #tickets
21 min ago
/transcriptUsed by @Manager in #staff-logs
44 min ago